7 Posts
Denny
8 years ago
3
Topic

Hi,

in the backend administraton from seblod, i want to export all Article content in a csv file. I got a Message: "You are not allowed to access this file."

I was logged in with super admin rights. In the preferences of the exporter i have activate the option "Download" instead of file save to path.

What goes wrong with the permissions?

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4229 Posts
Kadministrator
8 years ago
2
Level 1

This sounds like a problem with filesystem permissions (your hosting), check your error log if there are any errors , could be that your hosting provider uses some protection like mod_security.

Also check if your temporary directory is writeable

administrator/index.php?option=com_admin&view=sysinfo#directory

.

7 Posts
Denny
8 years ago
1
Level 2

The export works fine with the preference "Output Mode: Export to folder", so the temporary directory is writeable. 

Only if i use the preference "Output Mode: Download" it fails with the error Message: "You are not allowed to access this file."

Where can i see if the hosters is using some protection like "protection like mod_security"?

4229 Posts
Kadministrator
8 years ago
0
Level 3

Export to patch uses custom path that is set in configuration, that might be different from what you have set as temporary directory.

For mod security contact your hosting provider, usually messages from it go to the webservers error log.

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